How can we collect the diversity of lived experiences of quality?
The City of Montreal has selected the Canada Research Chair in Architecture for research on the lived experience of quality by users of public buildings.
Jean-Pierre Chupin, Bechara Helal and Carmela Cucuzzella will develop a protocol for collecting lived experiences with doctoral students: Firdous Nizar, Paloma Castonguay-Rufino, Yolene Handabaka, Shantanu Biswas Linkon, Cyrille Tchango Ngamaleu of the Individualized PhD in Architecture program.
The proposal from the Canada Research Chair in Architecture, Competitions and Mediations of Excellence (CRC-ACME) team was selected in Stream 1 of the call “Developing a Stronger Design Culture, Together – 2nd Edition” (Call for Proposals 2023-2024).
Project: Protocol for investigating and qualitatively assessing the social value of public buildings through the collection of lived experiences by users
Description: Post-occupancy quality assessment protocol providing methods for collecting and analyzing testimonials about the experience of municipal sites and buildings, and creating a collection of stories and records of remarkable lived experiences. The aim is to gain a better understanding of the factors that influence the quality of the experience of municipal sites and buildings.
The project will enrich the strategies and actions for sustaining quality presented in the Quality Toolkit Design Montréal (section Quality Vision).
It will also contribute to achieving the results of the Montréal 2030 strategic plan, particularly with regard to the following priority:
Priority 19 – Provide all Montrealers with safe, quality living environments and a local response to their needs.
To learn more: https://designmontreal.com/trousse/la-qualite-ca-se-vit-au-quotidien
For more information on the program of Design Montréal:
Consult the complete report: https://designmontreal.com/s3fs-public/2025-05/protocole-valeur-sociale_udem.pdf?VersionId=wAorph2CDytrmoi-T9vjUZthx9Znz-Z